Satisfaction Index

Here's what our customers think of our products

Over the years, we have communicated with our customers regarding our current or new products, either by direct mail or by questionnaire on the back of the purchase orders systematically inserted into each order shipped. In these communications we asked our customers their appreciation of our products on a small form to return to us either by mail or to scan and return to us by email.

The feedback appreciation scale is fairly simple:1: Inefficient – 2: Disappointing – 3: Satisfying – 4: Good – 5: Excellent  

For all products the appreciation index will be shown in percentage.
A product with an average score of 4.13 on 5 will translate into a 82.6% score.

Click on the product’s name to display customer’s feedback about them respectively.

From one year to the next there are some variations of appreciation, they may in fact differ due to the number of feedback for a given product. Sometime the efficiency of a product for a specific symptom creates a “popular” product whose reputation inspire some people to try the product for ailment that are similar to the ones indicated but which could be totally different. Thus the products do not fulfil the hopes that were wrongly created by those people.

However, some products have clearly been improved (higher density of concentration of certain plants, dosage, etc.) in response to feedbacks, observations and product score. Such is the case of BotaDermo, TensioReg, A-Prostine and DynOrgan.

This is why it is very important that you tell us what you think and give us your feedback. Thank you!

PRODUCTS

YEARS 2007/08

YEARS 2009/10

YEARS 2015/17

YEARS 2018/19

YEARS 2020/2023

 

NB of Responses 523

NB of Responses 789

 NB of Responses 1370  NB of Responses 1514  

All products – Overall Score

83.3%

81.9%

 85.2%  80%  Avis Vérifiés

 

%

%

 %  %  

A-Prostine

82.0

82.4

80.4 82.1 Avis Vérifiés

ArthriKal

82.2

83.7

80.4 82.5 Avis Vérifiés

ArthroMine

80.0

83.7

77.8 78.4 Avis Vérifiés

Mouse-O-Soft Balm

88.1

87.4

87.1 85.7 Avis Vérifiés

Phoenician Balm

83.0

78.5

72.6 74.4 Avis Vérifiés

Boost’Hair

74.3

66.6

76.5 77.5 Avis Vérifiés

BotaDermo

81.9

75.5

83 80.8 Avis Vérifiés

BotaVein

66.7

64

70 76.2 Avis Vérifiés

CardioVascine

76.0

82

87.4 88.6 Avis Vérifiés

Cellu-Quit

76.7

80

80 _ Avis Vérifiés

CholestCure / ColestCare

87.5

70.5

78 83.7 Avis Vérifiés

Cure-H / Care-H

77.1

85

84.9 83.2 Avis Vérifiés

Deflatil

76.3

75.7

79.2 79.7 Avis Vérifiés

DiabeMine / SucaReg

76.7

78.1

69.6 74.4 Avis Vérifiés

DiureKal

70.0

68

68 _ Avis Vérifiés

DynaFortis

85.0

71.1

91.4 97.1 Avis Vérifiés

DynHormone

90.0

92.5

90.9 90.9 Avis Vérifiés

DynOrgan

81.8

81.7

86.9 87.4 Avis Vérifiés

HernoSan

-

60

70 72 Avis Vérifiés

HerpeCure / HPS-Care

93.3

93.2

87.3 89 Avis Vérifiés

ILOWAB

90.0

87.6

77.1 _ Avis Vérifiés

ImmunoVie

-

73.3

78 80 Avis Vérifiés

IZIPIL

70.0

72.5

80.9 84.8 Avis Vérifiés

JadeNail

83.3

82.2

74.7 74.6 Avis Vérifiés

OsteoParine

90.7

87.4

81.9 80 Avis Vérifiés

SanDiaril

90.0

86.4

86.7 86.6 Avis Vérifiés

SanUral

90.0

90.1

90 84.2 Avis Vérifiés

SereniKal

-

73.3

69 68.3 Avis Vérifiés

TensioReg

87.0

82.7

79.4 80 Avis Vérifiés

Transit-Lax

-

87.5

85 86 Avis Vérifiés